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Pepe’s Pizza in New Haven, CT: Overrated, Overhyped, and Overwhelmingly Awful
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I was just looking at Alan Richman’s Top 25 Pizzas in the USA, and once again, Pepe’s Pizza in New Haven Connecticut made the list. This isn’t surprising, because it’s on many “Best Pizza” lists, and has even been featured on the Food Network several times.
What I’d like to know is… WHY? Why does this awful pizza place keep getting featured on TV and in magazines? Pepe’s pizza sucks. Don’t you food critics have taste buds, or did they all disintegrate after
your last meal at The Lady & Sons? Are you buying into the “it’s on a lot of best pizza lists, so it must be good” hype? Or are you all just 3rd cousins twice removed from the Pepe family?
Here’s the thing: I live in Connecticut. I’ve waited in the lines. I’ve feasted on the various “world famous” pizza pies. And I’ve left disappointed, every time. Sure the place is filled with history, and yes, they cook in a coal oven, but so what? The result is a tired, dated restaurant and pizzas that are so chewy you can hardly swallow them. The truth is, Pepe’s serves the worst pizza I have ever eaten in my life (and I’ve eaten some pretty bad pizza all over the world).
Unfortunately, the problems with this restaurant go far beyond their inedible crust:
1. You’re not allowed to set foot into the restaurant until there’s a table ready for you, yet the only waiting area is a 3×8 coat closet that reeks of body odor, ammonia, and vomit. You’re resigned to standing there, like a child being punished, until a rude waitress pops her head through the door and motions for you.
2. The staff is rude and the “service” is poor. They act like they’re doing you a favor by taking your order. They huff and puff if you ask a simple question. And just a tip: don’t dare ask for a straw, unless you want to be looked at with the contempt of an axe murderer.
3. I’ll deal with standing around for hours, and I’m willing to endure rude service, IF the food is really good. However, PEPE’S PIZZA IS DISGUSTING. I can not emphasize that enough. On our last trip there, we ordered a large cheese pizza. What we received was a dry, cheeseless, virtually tasteless pie. This is the norm at Pepe’s, not the exception. The dough is so chewy and hard that you can hardly swallow it. The crust, which is usually one of my favorite parts, is completely inedible. The cheese is exceptionally salty. The tomato sauce is bland. All you taste is soot from the coal oven and salt from the cheap cheese, and it’s simply awful.
Check out this video we shot at Pepe’s during our last visit and make up your own mind. Does THIS look like some of tthe world’s best pizza – or cardboard that was just flattened in a compressor at the dump? Look at it! IT DOESN’T EVEN BEND! And that’s not a good thing. It’s more dried up than Jerry Seinfeld’s career.
(Have you eaten at Pepe’s? What did you think? Who serves your favorite pizza? Personally, I can’t get enough of the slices at Ray’s in NYC. But frankly, even CAFE METRO has better pizza then Pepe’s.)
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---The Worst Restaurant Names In The World (35 Pics)
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---Meanwhile… On Pioneer Woman…
- Things We Hate
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187 Responses
You people have no clue. Pepe’s does not hype itself. It is like a very good movie that others hype beyond belief and could never meet the hyped expectations. It is also a bit like wine, some may like it, some may hate it. So be it. I love it, I love Sally’s and Modern. They are all very good.
i thought pepe’s tasted like a grilled cheese. i wasnt impressed. i thought to myself, i could have made something at home that tasted exactly like this
Pepe’s pizza is very good. Everyone knows that. But if you have a web site and you’re a really clever, cool blogger, you have to stand out from the crowd with your really important opinions.
I’ve had their pizza, more than once. I know food. The Pizza is excellent.
Your blog, however, seems a little self important and jack-assy.
Taro’s in Millerton, NY. EXCELLENT every time.
Hmm, guess I’m glad I didn’t stand in the long line, today. Instead, I went down to Anastasio’s (same side of the road, just down the block), and figured I’d take a chance on their pie. I ordered a large in thirds…many places balk at that, but they were fine with it…ordered green peppers, garlic, and bacon, respectively, with extra sauce. What we got was a real New Haven, Italian pie experience! The crust was thin and crispy, the cheese was not over-loaded, peppers were sweet, and the bacon was piled high, and crisp, not limp and uncooked like I have had at other places.
So, while I have no opinion on Pepe’s pizza, I can say that, if you want a great Italian apizza, and you either don’t like Pepe’s, or you don’t want to stand in line, go a bit further down the road, and you won’t be disappointed! In fact, my dad said it was the best he has ever had.
Judith – Milford
There is a reason there is a long line. The reason is that the food is good and the pizza is great. People would not keep coming back if it wasn’t and then there would be no line. Pepe’s has been around since I was a little girl and I’m now in my 40″s and we stood in line back then to wait for a table. The pizza is just as good now as it was then. No complaints here!
Try Luna pizza … best apizza I have EVER had …
You can say what you want about the service at Pepe’s. However, when you say the pizza is disgusting, you reveal that you are totally clueless concerning Pepe’s or pizza in general. In fact, I am curious how you became a part of Food Network? Are you are relative or a major stockholder or something? Clearly you know little or nothing about food. Pepe’s Pizza sucks? Mai non. You suck.
I’m sorry. I’m a few months late on responding to this comment but the ignorance was a little overwhelming.
Jillian Madison is a blogger. She has NO AFFILIATION WHATSOEVER with the Food Network itself, as she has repeatedly said in many blog entries over the past few years. She just watches the Food Network, laughs, makes fun of it and I love her for it.
“Are you are relative”<<?? Really? Clearly, you know little or nothing about basic grammar.
Pepe’s is the best, just because you don’t like it doesn’t mean others can’t, you suck. I rest my case.
i am from nyc and my aunt who lived there said best pizza EVER i think and told her WORST PIZZA EVER!!!!!!!!! I could not have pizza from a month.
Pizza is a comfort food that you get used to when you are growing up. I grew up in NYC and have to say Pepes is one of the best pizzas I have ever had. Jillian must be used to Papa Johns and Pizza Hut. Sorry this is not a California pizza. It is a real Italian Pie.
More like you must be used to licking the bottom of chimneys.
i never considered any pizza in CT to be good. i spent 8 years of my life living near Chicago, great pizza, deep or thin!!
most pizzeria’s blow in CT. at least the one’s by my house. my buddy and i went to Franks on his suggestion. my first coal fired pizza. this was great!! thin, crisp crust, good tomatoes, great cheese. we got a sausage and a margarita. delicious.
Jillian, I couldn’t agree more with you. My first experience with Pepe’s was when they came to Fairfield, CT. My wife and I were excited about the “famous” pizza place opening up in town and we endured the one hour wait outside, it was a nice summer night and we thought it would be well worth it. What we found was absolute burnt swill that looked like someone literally threw on a tray. It was shocking. There was nothing, absolutely nothing good about this pizza. It is insulting, and made for suckers who are dumb enough like us to believe the hype. The crust was burnt, hard as a rock, very little sauce and just awful, we left after one gross slice apiece. Today, I went with some friends to Pepes in New Haven who drove very far to try out this “acclaimed” pizza. I’m a fair guy and thought maybe my last experience was a rare off night and thought that headquarters in New Haven would show me differently. What did we get? A wait of 45 minutes in the cold and again, the worst in edible swill I ever tasted. To anyone who says how wonderful this crap is, you must be friends with the owner or have never been out of town. This is the WORST pizza I ever had. Tastes differ so if you like burnt hard/chewy crust with very little cheese or sauce or sauce, thrown on a tray, then god bless you, but Pepes will never get another dime from me.
Have been going to Pepes for 40 years and it was always very good. Over the years we have experienced sub par to poor pizzas. Just went today to Manchester and the pizza was very dry and tasteless . For many years In New Haven I stood and watched the pizzas being made while we waited for a table.I watched the pizzas being made today and noticed they didn’t put grated cheese or olive oil on the pizzas. I think quality control has been lost with the expansion and the loss of the old family members involvement in the business. The pizza crust was always chewy and burnt, but always a moist and tasty pizza like no other.